- 01
Capture the guest identifier
Save the player ID, visible name, level and virtual-credit balance while the original session still opens.
- 02
Choose one permanent login
Link only through the current app account screen and confirm which email, device-store or social account is active.
- 03
Verify the linked balance
Close and reopen the app once. The same identity, level and balance should return before moving devices.
- 04
Avoid creating a second profile
If a new blank account appears, stop. Support may need both identifiers to reconnect or merge progress.
Quick answers
Does guest play guarantee cloud recovery?
No.
What should be saved before linking?
Player ID, profile name, level and virtual-credit balance.
Should a blank new profile be used?
Pause until the original identity is located.