- 01
Start from the store record
Check app name, developer, package identity, update date, support email and privacy link together.
- 02
Match the installed app
Open the device app information and compare the package and publisher with the listing you intended to install.
- 03
Use the listed support route
Navigate from the store or app settings rather than an unsolicited message promising free credits.
- 04
Limit the data shared
A support case may need player ID and receipt number, but never a password, one-time code or complete card details.
Quick answers
Is the logo enough to prove the app is official?
No.
What fields should match?
Publisher, package identity, support contact and privacy link.
Should a one-time login code be shared?
No.